北京需要一位 Sr Account Manager

发布时间:2015-9-2 17:35    发布者:KT咨询
关键词: Sr Account Manager , mobile industry
【猎头职位:北京需要一位 Sr Account Manager】联系人:Raymond-Chen,邮箱:hr@kthr.com,微信也可查询职位啦!打开手机微信,搜号码“KTHR_COM”或查找微信公众帐号“KT人才”或扫描以上二维码即可添加,欢迎大家关注!
Responsibilities:
Develop business opportunities with a Strategic Account;
Account management includes account plan development, contact management strategy,communication strategy development, BU alignment, project milestone review, critical issue escalation and close-loop tactical execution. Initiate customer product road show, set up executive appointment, manage QBR meeting, forecast and backlog related business planning.
Account plan requires updates at least once a quarter to refresh customer roadmap,organization, contact, challenges, revenue projection and competitors’ progress.
Measurement is to identify every opportunity prior to competitors thru exemplary customer partnership.
Contact management: Develop contact and executive coverage plan to have broader customer contact. It should at least include key account sales for LCM, ID, engineers, product manager,marketing, procurement, quality and executives in business units that are relevant to our touch IC products. Accountable for communicating company value proposition in every identified contact.

Communication strategy:
Communicate customer expectation and requirement crystal clear to Business Unit thru sales tools and related internal stakeholders.
Collect feedback from internal stakeholders to create collaborative wisdom message draft. After proper approval, send message back to set accurate customer expectation.
BU alignment: Provide weekly comprehensive customer status report and set up weekly call to close-loop every open issue.
Project milestone review, critical issue escalation and close-loop tactical execution: Identify impacts, critical path and challenge for success, plug key dates and action plan to internal system and tactically execute improvement plan to close-loop every issue.
Executive appointment: Leverage company executive visits and major exhibition event to create executive appointments.


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